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Privacy policy and personal data processing

1. GENERAL PROVISIONS

This Privacy Policy Statement (hereinafter referred to as the “Privacy Policy”) is an official document of the Art House Co., Ltd. (hereinafter referred to as the “Company”) and determines the procedure for processing and protecting information about individuals (hereinafter referred to as Users) using services, information, services, the programs of the site located on the domain name www.arthouse.asia (hereinafter referred to as the “Site”).

Observance of confidentiality is important for the Company, because the purpose of this Privacy Policy is to protect the rights and freedoms of a person and citizen when processing their personal data, including the protection of privacy, personal and family secrets, from unauthorized access and disclosure.

We have developed a Privacy Policy, which describes how we carry out the processing of personal data - any actions (operations) or a set of actions (operations) performed with the use of automation tools or without using such tools with personal data, including the collection, recording, systematization, accumulation, storage, clarification (update, change), retrieval, use, transfer (distribution, provision, access), de-identification, blocking, deletion, destruction of personal data.

Relations related to the processing of personal data and information about the Users of the Site are governed by this Privacy Policy, other official documents of the company and the current legislation of Thailand.

We process personal data on a lawful and fair basis, acting reasonably and in good faith and based on the principles:

This Privacy Policy governs any type of processing of personal data and personal information (any information that can be used to establish identity, and any other information related to it) about individuals who are consumers of the Company's services.

This Privacy Policy applies to the processing of personal, personal data of Users collected by any means, both active and passive, both through the Internet and without its use, from persons located anywhere in the world.

2. PERSONAL DATA COLLECTION

The purpose of the processing of personal data is to fulfill the obligations of the Company to the Users regarding the use of the Site and its services.

The processing of personal data of Users is carried out with the consent of the subject of personal data to the processing of his personal data.

By personal data is meant any information relating to directly or indirectly determined or determined by an individual (subject of personal data) and which can be used to identify a specific person or communicate with him.

We may request personal information from you at any time when you contact the Company. The company may use such data in accordance with this Privacy Policy. It can also combine such information with other information for the purpose of providing and improving its services, content and communications.

Below are some examples of the types of personal data that the Company may collect, and how we may use such information.

3. WHAT PERSONAL DATA WE COLLECT

We may collect various data / information, including:

When you involve others in our events and activities or invite them to communicate with us, the Company may collect personal information you provide about these individuals, such as name, surname, email address and telephone number.

When processing personal data, we ensure the accuracy of personal data, their sufficiency, and, if necessary, relevance in relation to the purposes of personal data processing.

4. STORAGE AND USE OF PERSONAL DATA

Users' personal data is stored exclusively on electronic media and processed using automated systems, except when manual processing of personal data is necessary in connection with the requirements of the current legislation of Thailand.

5. HOW WE USE YOUR PERSONAL INFORMATION

The personal data we collect allows us to send you notifications about new services, special offers and various events. They also help us improve our services, content and interactions. If you do not wish to be included in our mailing list, you can unsubscribe at any time by informing us at the indicated contacts for feedback.

From time to time, we may use your personal information to send important notifications containing information about changes to our services, terms, conditions and policies.

We may also use personal information for internal purposes, such as: conducting audits, analyzing data and various research in order to improve the products and services of the Company, as well as interacting with consumers.

6. COLLECTION AND USE OF INFORMATION THAT IS NOT PERSONAL

We also collect non-personal data - data that does not allow us to directly associate it with any particular person. We may collect, use, transfer and disclose non-personal information for any purpose. Below are examples of non-personal information that we collect and how we may use it.

We may collect data about: zip code, unique device identifier, location and time zone in which a particular product is used in order to better understand consumer behavior and improve our services and communications.

We may also collect data / information about what the User is interested in on our website when using our other products and services. Such data / information is collected and used to help us provide more useful information to our service consumers and to understand which elements of our Site, products and services are most interesting. For the purposes of this Privacy Policy, the above data is treated as non-personal data / information.

If we combine non-personal information with personal information, such aggregate information will be treated as personal information as long as such information is combined.

7. TRANSFER OF PERSONAL DATA

The personal data of Users is not transferred to any third parties, except as expressly provided for in this Privacy Policy and the current legislation of Thailand.

The processing of personal data of Users is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.

Personal data of Users can be transferred at the request of the authorized government bodies of Thailand only on the grounds and in the manner established by the current legislation of Thailand.

The Company blocks personal data related to the relevant User from the moment of contact or request of the User or his legal representative or the authorized body for the protection of the rights of subjects of personal data for the period of verification, in case of revealing inaccurate personal data.

8. DISCLOSURE TO THIRD PARTIES

In some cases, the Company may provide certain information and data to strategic partners who work with the Company to provide services, or to those of them that help the Company to sell services to consumers. We provide third parties with the minimum amount of data necessary only to provide the required service or conduct the required transaction.

The information will be provided by the Company only for the purpose of providing consumers with products and services, as well as to improve these products and services, related communications.

To use your personal data for purposes not established by this Privacy Policy, we will ask for your Consent to the processing of your personal data.

9. SERVICE PROVIDERS

The company provides data / information to Companies that provide services such as: processing information, determining your interest in our services, conducting surveys aimed at studying our consumers or satisfying the quality of the service. These companies are committed to protecting your information regardless of where they are located.

10. OTHER PERSONS

The company may need - in accordance with the current Thai law, court order, in court proceedings and / or on the basis of public requests or requests from government agencies in or outside the territory of your country of residence - to disclose your personal data.

We may also disclose personal data / information about you if we determine that such disclosure is necessary or appropriate for national security, law enforcement or other socially important reasons.

We may also disclose personal data / information about you if we determine that the disclosure is necessary to enforce our terms and conditions or to protect our activities and our users.

11. DESTRUCTION OF PERSONAL DATA

The user's personal data is destroyed when the personal data subject revokes his consent to the processing of personal data.

12. IDENTIFICATION FILES (COOKIES) AND OTHER TECHNOLOGIES

The website, interactive services and applications, e-mail messages and any other communications on behalf of the Company may use cookies and other technologies, such as pixel tags, web beacons. These technologies help us better understand user behavior, tell us which areas of our site have been visited by users, and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information.

Our goal in such cases is to provide a more convenient and personal interaction with the Company. For example, knowing your name, we can use it in our communications. Knowing that someone using your computer or device has purchased a particular product or used a particular service, we can better match your advertising and e-mail messages. Ultimately, all this knowledge helps us to provide you with the highest quality service.

If you can disable cookies in the settings of the web browser or mobile device you are using, please note that some functions of the website may become unavailable after you disable cookies.

As with most websites, we collect some information automatically and store it in statistics files. Such information includes Internet Protocol (IP) address, browser type and language, ISP information, referral and exit pages, operating system information, date and time stamp, and visit information. We use such information to understand and analyze trends, administer the site, study user behavior on the site, and collect demographic information about our core user population as a whole. The company may use such information for its own marketing purposes.

In some of our e-mail messages, we use interactive links to information posted on the Company's website. When Users click on such links, before they arrive at the destination page on our website, their requests are separately registered. We track this "pass-through" data to help us identify interest in specific topics and measure the effectiveness of our communications with consumers. If you prefer not to be tracked in this way, you should not follow text or image links in email messages.

Pixel tags allow us to send e-mail messages in a consumer-readable format and tell us if such messages have been read. We may use this information to limit or stop sending messages to consumers.

13. PROTECTION OF PERSONAL DATA

The company takes precautions - including legal, organizational, administrative, technical and physical - to ensure the protection of your personal data from unauthorized or accidental access to them, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties.

When you use certain products, services or applications of the Company or post entries on forums, chats or social networks, the personal data you provide is visible to other Users and can be read, collected or used by them. You are responsible for the personal data you choose to provide, in such cases yourself. For example, if you enter your name and email address in a forum post, this information is public. Please take precautions when using such functions.

14. INTEGRITY AND PRESERVATION OF PERSONAL INFORMATION

By interacting with the Company, you can easily keep your personal data and information up to date. We will store your personal data and information for the period necessary to fulfill the purposes described in this Privacy Policy, unless a longer period of data and information storage is required in accordance with the current legislation of the Russian Federation or is permitted by it.

We do not collect personal information about minors. If we become aware that we have received personal data about a minor, we will take measures to delete such information as soon as possible.

We strongly recommend that parents and other persons under whose supervision are minors (legal representatives - parents, adoptive parents or guardians), to monitor the use of websites by minors.

15. THIRD PARTY SITES AND SERVICES

The Company's websites, applications and services may contain links to websites, products and services of third parties. Our services may also use or offer products or services of third parties. Personal data and information collected by third parties, which may include information such as location data or contact information, are governed by the privacy practices of those third parties. We encourage you to review the privacy practices of such third parties.

The Company is not responsible for the actions of third parties who, as a result of using the Internet or the services of the Site, have access to information about the User and for the consequences of using data and information that, due to the nature of the Site, are available to any Internet user.

16. COMPLIANCE WITH YOUR PRIVACY AT THE COMPANY LEVEL

In order to make sure that your personal data is safe, we bring the rules of confidentiality and security to the employees of the Company and strictly monitor the implementation of confidentiality measures within the Company.

17. CONFIDENTIALITY ISSUES

If you have any questions regarding the Privacy Policy of the Company or the processing of data by the Company, you can contact us at the contacts for feedback: info@arthouse.asia

18. APPEALS FROM USERS

The current legislation of Thailand applies to this Privacy Policy and the relationship between the User and the Company.

Users have the right to send their requests to the Company, including requests regarding the use of their personal data, sending a withdrawal of consent to the processing of personal data in writing at the address specified in the General Provisions section of this Privacy Policy, or in the form of an electronic document signed by a qualified electronic signature in accordance with with the applicable laws of Thailand, and the sent email address of the Company.

The request sent by the User must comply with the requirements established by the Rules for submitting requests to the Service and Support Service, namely, contain:

number of the main identity document of the User or his representative; information about the date of issue of the specified document and the issuing authority; the signature of the User or his representative; E-mail address; contact number.

The Company considers and sends a response to the User's request within 30 calendar days from the date of receipt of the request.

19. OTHER

A visitor to the Company's Website who provides his personal data and information, thereby agrees with the provisions of this Privacy Policy.

The Company reserves the right to make any changes to the Privacy Policy at any time at its discretion in order to further improve the system of protection against unauthorized access to personal data communicated by Users without the consent of the User. 

When we make significant changes to the Privacy Policy, a notice will be posted on our Site along with the updated version of the Privacy Policy.

This Privacy Policy does not apply to the actions and Internet resources of third parties.